We'll send the results of your recovery request to the working email address you provided at the beginning of the form within 24 hours. See Sign in to Office or I forgot the username or password for the account I use with Office. Learn more about managing and securing the account you use to access your work or school email and files, and other web resources in your organization. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and mor


Rich7359 & @scott-sa-spiceworks I had another user login and the does not exist with that user so I know the issue is profile related. I did see in credential that most of the Office 365 apps are using my password from about 5 weeks back, I corrected that and then opened Word then tried to login to it. I then saw in credential manager where the password reverted back to the previous one, corrected again and repeated but this time with Excel to see if same thing happene


Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only


The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your accoun


An issue with the data file of Microsoft Outlook can also create a problem with the loading of the Outlook profile. For this, one needs to recover their OST or the PST data file first. To fix PST file, user can take help of Outlook PST Repair and to resolves issue of damaged OST, adopt OST Converter tool. Outlook is the most helpful email client for organizations and it has so many common errors als


If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. To work around this issue, use an Online mode profile for your Microsoft Exchange Server mailbox. You must have at least three user accounts on the computer to complete these steps. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the proble


I think I’m going to try what I mentioned in my last post and see what happens. It works well for Outlook unless the user has a gigantic mailbox and then it just takes a while for it all to sync up. One of the options was to save a diagnostic file for MS support. We have our subscription through Rackspace and I’ll see if they can help later this afternoon as that is who MS referred me to when I sought support help from them. @scott-sa-spiceworks okay, I "edited" the passwords for Office to my current one in that credential box but it did not help. A vast community of Microsoft Office365 users that are working together to support the product and other


Open the result "Control Panel" and choose a view by category. Next, click Uninstall a program, click Office and select Change. Next, the wizard will help you repair your Office installation. Find the latest update in the list provided, download the update and install it. Then restart your computer to completely get rid of the profile loading screen issues. You can use the professional application DiskInternals Outlook Recovery not only to recover email, but also to recover contacts, attachments and diarie


To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from respondin


If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. To avoid the Inbox Repair Tool freeze problem, close all running programs, especially the ones that access your PST file such as MS Outlook or antivirus. Then start the Inbox Repair Tool and select the PST file for repair. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the microsoft 365 email repair size of Outlook Data Files (.pst and .ost