Yes, a Third Party Maintenance Provider in East Africa can help businesses maintain their existing data center and network equipment after OEM support ends. Third-Party Maintenance (TPM) provides an alternative to OEM maintenance for servers, storage systems, routers, switches, and other IT infrastructure. Agrius IT provides Third Party Maintenance Services to help businesses continue using suitable existing equipment with technical support based on their requirements.
What Is Third-Party Maintenance?
Third-Party Maintenance is a support option for IT equipment that has reached End of Life (EOL) or End of Service Life (EOSL). Instead of replacing working equipment immediately, businesses can continue using their existing infrastructure with support from a TPM provider.
Data Center Equipment Maintenance
Agrius IT provides TPM services for different data center equipment, including servers, storage systems, and tape libraries. Its server maintenance covers X86, Unix, Linux, and high-end server environments.
For storage infrastructure, Agrius IT supports NAS and SAN systems with maintenance based on the customer's requirements.
Network Equipment Maintenance
Network infrastructure also requires regular technical support. Agrius IT provides maintenance for routers, switches, access points, and core switches, with 24/7 support options based on the agreed SLA.
Support After OEM Ends
A key value of TPM is that businesses can continue using suitable equipment after OEM support ends. Agrius IT follows a “No End of Life” approach, helping businesses extend the useful life of existing IT infrastructure where appropriate.
Multi-Brand TPM Support
Agrius IT supports equipment from multiple leading IT brands, including Cisco, HPE, Dell EMC, IBM, Lenovo, Huawei, Fujitsu, NetApp.. This can help businesses with mixed-brand data center and network environments.
Why Choose Agrius IT?
Agrius IT provides L3 technical support, onsite support, annual TPM contracts, and SLA-based services for data center and network infrastructure.
Businesses looking for a TPM provider in East Africa can contact Agrius IT to discuss their existing equipment, maintenance requirements, and support needs.
